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Return & Refund Policy

Last updated: 5/30/2025

Return Policy Overview

At AyurvedaMagic, we want you to be completely satisfied with your purchase. We understand that sometimes products may not meet your expectations, and we're here to help with our customer-friendly return and refund policy.

Return Timeframe

7-Day Return Window

You can initiate a return within 7 days of receiving your order. The return period starts from the date of delivery, not the date of purchase.

Eligible Items for Return

Returnable Items

  • • Unopened products in original packaging
  • • Damaged or defective items
  • • Wrong product delivered
  • • Products with manufacturing defects
  • • Items not matching description

Non-Returnable Items

  • • Opened or used products
  • • Products without original packaging
  • • Items damaged by misuse
  • • Expired products (if delivered fresh)
  • • Custom or personalized items

Return Conditions

Product Condition

  • Products must be in original, unopened condition
  • All seals and safety caps must be intact
  • Original packaging and labels must be undamaged
  • Include all accessories and documentation

Hygiene and Safety

  • For health and safety reasons, opened consumables cannot be returned
  • Tampered products will not be accepted
  • Products must not show signs of use or consumption

How to Return

1

Contact Us

Email us at returns@ayurvedicmagic.com or call +91 93199 79756 with your order details.

2

Return Authorization

We'll provide a Return Authorization Number (RAN) and return instructions.

3

Package the Item

Pack the item securely in original packaging with the RAN clearly marked.

4

Ship the Return

Send the package to our return address (provided with RAN) or schedule a pickup.

5

Processing & Refund

Once we receive and inspect the item, we'll process your refund within 7-10 business days.

Refund Information

Refund Methods

  • • Original payment method (preferred)
  • • Bank transfer (for cash on delivery orders)
  • • Store credit (if requested)
  • • UPI transfer (for eligible orders)

Refund Timeline

  • • Credit/Debit Cards: 5-7 business days
  • • Net Banking: 3-5 business days
  • • UPI/Wallets: 2-3 business days
  • • Bank Transfer: 7-10 business days

Return Shipping

Free Return Shipping

  • • Damaged or defective products
  • • Wrong item delivered
  • • Manufacturing defects
  • • Our error in fulfillment

Customer Paid Returns

  • • Change of mind
  • • Ordered wrong product
  • • No longer needed
  • • Personal preference issues

Product Exchanges

We currently do not offer direct product exchanges. If you need a different product:

  1. Return the original product following our return process
  2. Place a new order for the desired product
  3. We'll process your refund once the return is received
  4. The new order will be shipped separately

Special Cases

Damaged in Transit

If your order arrives damaged, please contact us immediately with photos. We'll arrange for a replacement or full refund at no cost to you.

Bulk Orders

Bulk orders (10+ items) may have different return conditions. Please contact our customer service for specific terms.

Promotional Items

Free gifts or promotional items must be returned along with the main product for a full refund.

Return Support

For return requests, questions, or assistance:

Contact Details

Email: returns@ayurvedicmagic.com

Phone: +91 93199 79756

WhatsApp: +91 93199 79756

Support Hours

Monday - Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM

Response Time: Within 24 hours

Return Address: Will be provided with your Return Authorization Number (RAN)